WHAT OUR CLIENTS SAY
At Concept4 we really understand the importance of supporting our customers throughout their projects and beyond. We are genuinely committed to giving great service. What really motivates us is hearing these efforts are appreciated and that in fact our customers would recommend us to others. Here is a selection of recent feedback.
Concept4 produced a timeline that would facilitate the agreed go live date for the new Harleston Sancroft Academy (All Through school) website and assured us that if we achieved the deadlines required from our side then the launch date would be achieved. The customer service that we received from them throughout the project was exemplary. They were on hand to deal with any queries and to aid when required and it felt like we were working with a very helpful department within our own company, rather than an external provider. The website went live a few days ahead of the scheduled date, due to high quality service and support that we received from Concept4. We are delighted with the website and are already working with Concept4 on new websites for other schools within our Trusts.
Diocese of Norwich St Benet’s Multi Academy Trust
Executive Assistant, Diocese of Norwich Education Services Company
The college is thrilled with the new vibrant website, showcasing our new brand, creating a great user journey and supporting the new building in Stratford, London – opening next year. The website is really easy to navigate and showcases the wide variety of courses and classes available to existing and new students. Packed with the latest news and events. It has been an absolute pleasure working with the Concept4 team!
Mary Ward Centre
Head of Adult and Community Education
Concept4 really understand the complexities of the further education sector and creating a website which meets the needs of our multiple target markets within one website. Their technical understanding of our MIS system (ProSolution), and how this information needed to dynamically feed our website, gave us confidence from the start. The team at Concept4 are approachable and helpful and nothing is too much trouble. The support system and customer service which is in place post-launch is excellent, and we look forward to a long working relationship with them.
We recently commissioned Concept4 to develop a new college website for us. From start to finish, the service received has been superb. The Concept4 team at all stages of the process, kept us informed and delivered all key objectives on time. On top of the great service, we now have a website that we are really proud of. Alongside the website, we also purchased their course manager platform. With over 400 courses on offer at our college, this platform has brought significant benefit to us…just wish I’d known about it years ago!
Coleg y Cymoedd
Fabulous service provided. Very helpful and created the website exactly as I imagined it would look. Wonderful team of staff available readily. Really great stuff, clearly chose the right company!
Gallions Mount Primary School
Senior Admin Officer
Jane and her team were very responsive to our needs and we appreciated the fast turnaround on the numerous proofs of the prospectus and additional information booklet that we requested.
St Columba's College
Marketing and Admissions Manager
From initial contact and ongoing discussion of the project to production of the final website we found Concept4’s work to be excellent.
Heart of Mercia Multi-Academy Trust
Jonathan Godfrey OBE
Clerk to the Trust
Concept4 have been fantastic. From the first meeting it was clear that Jane quickly understood what we needed short term as well as long term. The transition was extremely easy with no disruption to our customers. Jane was able to guide us through everything and took any stress and worry out of switching over to a new company. I would highly recommend Jane and the team at Concept4 for all our digital marketing needs.
Sales and Marketing Director
Working with Concept4 is an absolute pleasure. Their friendly team of professionals brought our virtual vision to life by planning and delivering the perfect website for the South Cumbria Multi-Academy Trust. I was kept informed of progress each step of the way, it was on time and on budget and the support afterwards has been really valuable to ensure the website is kept ‘alive’ and regularly updated.
Furness College/South Cumbria Multi Academy Trust
Manchester Hospital School were looking for a partner to create the new identity for their expanding organisation. We are not just another school and from our initial conversations with Concept4 it was clear they understood this. They shared their breadth of knowledge within and outside of the education industry and created a clear and compelling identity for the school. Jane and her team are challenging and supportive and provided good, solid support for the school at all levels.
Manchester Hospital Schools
School Business Manager
I am writing to say a huge thank you for everything you have done for UCS over the last four years. Thank you! You have been amazing. Your designs have been brilliant, and I also thank you for the patience you have shown when certain companies tell you/me/us that they have not received the designs. You are far more organised than they will ever be! Thank you also for always being able to handle the last minute requests. You have been brilliant.
University College School
Assistant Head / Director of Partnerships and Public Relations
Concept4 were selected as they have wealth of experience producing high quality websites for organisations similar to our new programme, Business Health Matters. They did a great job of understanding the brief and were very happy to answer all of our questions.” The project process was well-managed and easy to follow, despite all of the remote working still in place. The expectations were set at the start of the project and all the team were really responsive to our queries as we went along. The new website has been really well received in terms of design, usability and overall style. Our partners love the site too, so we’re optimistic about it achieving great things for us in the future!
We approached Concept4 with a very basic idea for our website and branding, from the first meeting with Jane we knew we had made the right decision to approach Concept4. Aside from high quality developers and designers, what really made the difference working with Concept4 was the exceptional project management. We always felt confident everything was in hand and together we delivered a new website exactly what we wanted but better!!
MD Construction Group Ltd
Our new website is now ‘live’ and I wanted to say a big thank you! You have fulfilled our initial brief and I think it looks fabulous. The website matches our other school branding and captures the essence of our culture and ethos. The navigation is clear and effective and it also looks and works great on mobile phones. I’m not the easiest person to please – but I am very pleased. Well done and thanks again.
Felpham Community College
Concept4 took a brief and turned it around in record time, guiding us through the development of a brand identity to delivery of content. Oh, and they did it over the xmas holiday! A great team with real belief in customer service. A joy to work with.
The Schelwood Trust
We have had the pleasure of working with Mo and the team at Concept4 for a number of years now. They are an excellent company and have supported by listening to our requirements and being client facing. Our websites are of a very high quality, and the aligned work involving media production to support our Multi Academy Trust has been outstanding. They have been excellent throughout the pandemic, ensuring our educational vision and ethos was carefully captured through high production values and professional staff, with great technical skills. I can’t recommend them highly enough.
The Shared Learning Trust
'We (PGHS) have used Concept4 for 10 years now. Concept4 have produced our website, prospectuses and termly newsletters, as well as promotional material throughout the year. The customer service is excellent! The staff at Concept4 get back in touch with you very quickly and are all lovely to work with. The quality of the work produced has always been outstanding and they are a pleasure to work with.
Penwortham Girls’ High School
Senior Admin Officer
The team at Concept4 are professional, prompt and efficient. They were always on hand to answer any questions and worked closely with us throughout the project to achieve what we set out to do. I would highly recommend working with the team at Concept4.
Marketing & Database Manager
Being a small hospice we have to rely on external companies to support us and in the past we have had issues with those supporting us with the maintenance of our website. We seem to have come up trumps when we made contact with Concept4. We have come to rely on them and found their support to be really excellent, prompt and at a price we can afford.
The Mary Stevens Hospice
Director of Operations & Support
We have been dealing with Concept4 for many years now and have always been delighted with them and the products they have produced for us. We mainly work with Mo, Luke and Mandy and could not be more satisfied with their customer service. Always highly professional but friendly, adaptable and willing to go above and beyond. Highly recommended!
Buxton Community School
Fantastically professional and swift service from a friendly team that works hard and well with the customer to deliver just what is needed. We love working with Concept4 and highly recommend their products.
Herts and Essex High School
Course Manager is a fully customisable, intuitive solution that allows you to bring together a multitude of college MIS data systems - from UNIT-e to EBS to Enrola and more in-between giving you the ability to control your course information from one source. It goes above and beyond the standard marketing input area of the MIS systems, including the ability to embed videos, change meta information for SEO and more whilst also being customisable to our individual group requirements, as well as the nuances of our individual colleges.
Capital City College Group
I was introduced to Concept4 through a UK Partner and although we are based in Australia we chose to give Concept4 the opportunity to create the Australia version of the Appraisal Solutions App for Australia market. We found Alex and his team available whenever we asked, even allowing for time differences. The work was carried out to the very highest standard and always within the time line given. Often in advance of the time frame given. We are extremely happy with the work carried out on a complex app and portal. We have and will continue to give work to Concept4.
Great team to work with on the development of our trust and school websites. Concept4 have always been professional, supportive and extremely responsive.
Compliance and Data Protection Officer
Used Concept4 a few times over the last years and especially for rush jobs. They always go the extra mile to help.
Little Lever School
School Business Manager
Concept4 designed our new school website. The end result is better than expected and they hit our brief perfectly. Every member of the team was extremely professional and happy to help. I would definitely recommend Concept4.
Alverthorpe St Paul’s Church of England School
We've worked with Concept4 for a number of years and always found them to be really responsive and easy to communicate with. They support us every step of the way from concept to execution, and provide a brilliant support package once our projects are complete. We would highly recommended them!
Nelson & Colne College Group