Appraisal SolutionsApp Design & Development
The concept of Appraisal Solutions is a digital solution to a long-standing motor trade conundrum. How do dealerships professionally inspect part exchange vehicles using modern technologies and throw away the ‘pen and paper’ approach to collecting data and information? The answer is a revolutionary app and website portal which allows dealership staff to record vehicle details with accuracy, consistency and transparency. The result is reduced costly mistakes, outstanding customer service, auditability and improved margins.
Concept4 worked in close partnership with Appraisal Solutions to create an app and website tailored specifically for the needs of dealerships - a timely solution to a long-standing problem. The salesman or appraiser record the details of the part exchange vehicle using the Appraisal Solutions app from their iPad, starting with a simple input of the registration number to import accurate vehicle data, followed by relevant vehicle information such as photographs of body panels to create a record of their condition. This obviously looks highly professional and offers a real-time, indisputable history of the condition of the vehicle at trade in. The collected data sends to the dealership’s personal web-based portal where it can be reviewed by the Sales Manager, who can easily oversee incoming stock from a dealership or group perspective. With highly detailed information and images, this means there can be no discrepancies in describing or valuing a car - meaning a professional service to customers whilst improving sales and margin performance. A win-win if ever there was one!
I was introduced to Concept4 through a UK partner and although we are based in Australia we chose to give Concept4 the opportunity to create the Australia version of the Appraisal Solutions App for our regional market. We found Alex and his team available whenever we asked, even allowing for time differences. The work was carried out to the very highest standard and always within the timeline given - often in advance of the timeframe given. We are extremely happy with the work carried out on a complex app and portal. We have and will continue to give work to Concept4.
John Whitley, Former Managing Director (Appraisal Solutions, Australia)
Appraisal Solutions was started with the UK car market in mind but it’s since been picked and modified for the Australian car market - it’s been adopted with a view to large-scale roll out, showing the true scalability of this pioneering product. Concept4 are looking forward to more dealerships picking up on the business potential of Appraisal Solutions, a fantastic solution-providing app in a world awash with meaningless zero-value apps.